Auto-replies to reviews
An AI-powered service for generating auto-replies to reviews, enabling automatic publishing of responses to customer reviews on marketplaces.
AI replies to product reviews
By connecting the auto-reply service for reviews, you can quickly and at scale thank users for their trust and improve your product card's reputation on the marketplace.
A positive seller image in product comments gives buyers a sense of purchase safety and confidence that they will receive a quick response if something goes wrong. In other words, when two products are priced the same, buyers will choose the seller who is more attentive. Our AI tool can provide that attentiveness.
Attentiveness powered by Artificial Intelligence
Connect your marketplace account to the auto-responder — and get a reliable, polite and eloquent virtual manager who never gets tired, never gets sick and never goes on vacation.
Why does it matter?
Save up to 90% of the time spent on routine operations
Reduce the number of errors caused by the human factor
Take your business to the next level using professional and effective AI tools
Auto-courtesy for marketplace sellers
Even for purchases made at night or outside business hours, timely and appropriate responses will be published — responses that most audiences will perceive as genuine politeness, attention, and a personal touch.
In a highly competitive e-commerce market, customer interaction plays a crucial role. Effective management of customer reviews can be the key to building a successful and loyal business. We are pleased to present an innovative solution — an AI auto-responder for reviews that will effortlessly transform your interaction with buyers.
Our tool significantly simplifies the process by providing automated and personalized response generation. The AI auto-responder is a modern online tool designed specifically for marketplace sellers who want to respond to customer reviews quickly and effectively.
This tool makes customer interaction more manageable and reliable, helping to strengthen your market position and increase buyer satisfaction.
One of the key features of our AI auto-responder is its ability to generate responses that match your brand's individual style. The tool ensures that every response is unique and personalized, reflecting care and attention to each customer.
Thanks to the AI auto-responder, automated response writing reduces the time spent analyzing and replying to individual messages. Built-in AI algorithms accurately analyze review content and generate polite, confident, and motivating responses.
Our AI auto-responder interface is intuitive and easy to use. The tool integrates with various marketplace platforms, allowing you to manage reviews from a single hub.
The AI auto-responder for reviews is the ideal solution for modern sellers striving to provide high-quality service and maintain long-term customer relationships. Implement our AI auto-responder today and start building successful communications with your customers!
Pricing
Trial
For beginners who want to test the platform before purchasing
- 1–2 product cards
- 7 days
- 76 credits
- All tools available
Start
For beginner sellers who want to automate processes and try the full functionality
- Up to 4 product cards
- 3 days
- 80 credits
- All tools available
Standard
For sellers with regular workload who want to automate marketplace processes
- 20–30 cards
- 30 days
- 500 credits
- All tools available
Business
For store owners or teams working with a large number of products and reviews
- 100–150 product cards
- 30 days
- 2 500 credits
- All tools available
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SellerDen AI platform brings together all the tools you need for content creation, listing optimization, and sales growth on marketplaces.
FAQ
Frequently asked questions
How should I reply to reviews on Wildberries and Ozon?
Reply to all reviews, not only the negative ones — the next shopper reads your answers. The tool drafts a reply from the review text in the tone you set, and you read it over and adjust if needed. That removes the real bottleneck: replying to dozens of reviews by hand takes hours.
Can replies to reviews be sent automatically?
The tool drafts replies; sending stays your decision. That order is safer than full automation: contentious or emotional reviews deserve a human read, while routine thank-yous pass with almost no edits. Tone and formality are set once and applied to every draft.
How should I answer a negative review?
Briefly and without arguing: acknowledge the problem, explain the cause if you know it, and say what happens next. The tool proposes exactly that shape from the review text. Avoid promising what you cannot deliver — the reply stays on the card for a long time.
How can I see what reviews are actually about?
Use review analysis: the tool groups recurring themes and shows what buyers complain about and praise most often. That beats reading everything in order, and it points to what to fix in the product, the description or the packaging.
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30 prompts + Checklist
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