Effective Date: June ___ 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and: E-com solutions OÜ, company's registration code: 16662128 with registered office at: Allika, Oandu küla, Lüganuse vald, Ida-Viru maakond, 42314, Estonia (hereinafter referred to as the "Company", "we", "us", or "our").
These Terms govern your access to and use of the SellerDen AI platform, website, software, applications, tools, and related services (collectively, the "Services").
By creating an account, purchasing a subscription, accessing, or using the Services, you confirm that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, you must not access or use the Services.
SellerDen AI is a software-as-a-service (SaaS) platform operated by E-com solutions OÜ.
The Services are designed to assist e-commerce businesses, marketplace sellers and entrepreneurs by providing access to artificial intelligence-powered tools and automation technologies.
The Services may include, without limitation:
The Company continuously develops and improves the Services. Features, functionality, availability, and technical requirements may change over time.
1.1. By accessing or using the Services, you enter into a binding agreement with the Company.
You acknowledge that:
If you use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind such entity to these Terms.
2.1. You may use the Services only if:
The Services are not intended for use by children. The Company does not knowingly collect, request, or intentionally solicit personal information from children or knowingly market the Services to children.
3.1. Certain features of the Services require registration and creation of an account.
When creating an account, you agree to:
3.2. You are responsible for all activities performed through your account, including actions taken by individuals who access your account using your credentials.
The Company is not responsible for losses resulting from your failure to maintain account security.
4.1. You may not:
4.2. The Company reserves the right to restrict, suspend, or terminate accounts that violate these Terms or create risks for the Services, other users, or third parties.
5.1. Access to certain features of the Services requires an active subscription.
5.2. Subscription plans may differ based on: available features; usage limits; number of users; support options; included Credits or usage allowances.
5.3. Current subscription options and pricing are displayed on the Services.
5.4. The Company reserves the right to: introduce new subscription plans; modify existing plans; change available features; adjust pricing.
Changes to subscription fees will not affect already paid subscription periods.
Subscription fees are payable in advance unless otherwise stated. Payments may be processed through third-party payment providers.
By purchasing a subscription, you authorize the Company and its payment providers to charge the selected payment method for applicable fees. You are responsible for: providing valid payment information; ensuring sufficient funds are available; paying applicable taxes, duties, or charges required by law.
If payment cannot be completed successfully, the Company may suspend access to paid features until payment obligations are fulfilled.
6.1. Automatic Subscription Renewal
6.1.1. Some subscription plans may automatically renew at the end of each billing period.
By purchasing a subscription with automatic renewal enabled, you authorize recurring charges using your selected payment method.
6.1.2. You may cancel automatic renewal before the next billing period through available account settings or by contacting the Company. Cancellation of automatic renewal does not automatically entitle you to a refund for an already paid period.
6.1.3. If automatic renewal payment fails, the Company may:
6.2. Free Trials and Promotional Access
The Company may provide:
Promotional offers may be subject to additional conditions.
The Company reserves the right to modify or terminate promotional programs at any time unless otherwise required by applicable law.
7.1. Certain Services features may operate through Credits or usage-based limitations. Credits are internal usage units that allow access to specific features of the Services.
Credits:
Credits are provided solely for the purpose of measuring and controlling usage of the Services.
7.2. Unless otherwise stated:
7.3. The Company may change Credit allocation, consumption rates, and usage limits at any time.
8.1. For purposes of these Terms, "User Content" means any information, text, files, images, documents, data, prompts, materials, or other content submitted by you through the Services.
You retain ownership of your User Content.
8.2. By submitting User Content, you grant the Company a limited, worldwide, non-exclusive license to process, store, transmit, and use such content only to the extent necessary to:
8.3. You represent and warrant that:
8.4. You remain solely responsible for your User Content and its legality.
9.1. The Services use artificial intelligence, machine learning models, automated processing technologies, and related systems to provide certain functionality.
AI features may generate:
9.2. The User understands and acknowledges that artificial intelligence systems operate based on statistical models and automated processing. AI-generated outputs may: contain errors or inaccuracies; be incomplete; differ between requests; include outdated or unsuitable information; require additional review before use.
9.3. The Company does not guarantee that AI-generated outputs will be accurate, complete, reliable, legally compliant, or suitable for any specific purpose.
9.4. The User is solely responsible for reviewing, verifying, and evaluating any AI-generated output before using it in business activities, publications, advertising, marketplace listings, customer communications, or other applications.
By using the Services, the User expressly acknowledges and confirms that they understand that SellerDen AI is an artificial intelligence-based service.
The User acknowledges that:
The User understands that any decisions, actions, business strategies, commercial activities, or other outcomes based on AI-generated results are made solely at the User's own discretion and responsibility.
The Services are provided as productivity and decision-support tools and are not intended to replace professional judgment, human review, or specialized advice.
11.1. The User acknowledges and agrees that the Services are not designed, intended, or authorized to make, support, or replace human decision-making in areas where decisions may significantly affect an individual's rights, opportunities, or access to essential services.
The User shall not use any outputs, recommendations, classifications, predictions, analyses, or other information generated through the Services as the sole basis for making decisions relating to:
11.2. Where the User chooses to use information generated through the Services in connection with any high-impact decision, the User remains solely responsible for ensuring compliance with all applicable laws, regulations, ethical requirements, and human oversight obligations.
The Company does not provide the Services as a high-risk AI system intended for making autonomous decisions affecting individuals' rights, employment status, access to services, or other legally significant outcomes.
The User shall not represent or imply that decisions made using the Services are decisions made, approved, certified, or guaranteed by E-com solutions OÜ.
The User agrees not to use the Services, directly or indirectly, for any prohibited activity. Examples of prohibited activities include, but are not limited to:
The Company reserves the right to suspend or terminate access to the Services if it reasonably believes that the User has engaged in prohibited activities.
13.1. The Services may interact with or rely on third-party services, including but not limited to:
13.2. Third-party services are controlled by their respective providers.
The Company does not guarantee the availability, security, accuracy, or performance of third-party services. Your use of third-party services may be subject to separate terms and conditions imposed by such providers. The Company is not responsible for losses, restrictions, account suspensions, or other consequences caused by third-party services.
14.1. All rights, title, and interest in and to the Services, including:
are owned by E-com solutions OÜ or its licensors.
Nothing in these Terms transfers ownership of intellectual property rights to the User. Subject to compliance with these Terms, the Company grants the User a limited, non-exclusive, non-transferable, revocable right to access and use the Services during the applicable subscription period.
14.2. The User shall not:
15.1. The Company makes reasonable efforts to maintain availability and reliability of the Services. However, the Company does not guarantee that the Services will always be: uninterrupted; error-free; secure; available at all times.
15.2. The Services may be temporarily unavailable due to: maintenance; updates; technical issues; infrastructure failures; third-party provider interruptions; security measures; circumstances beyond reasonable control. Temporary interruptions shall not constitute a breach of these Terms.
16.1. The Company processes personal data in accordance with applicable data protection laws and its Privacy Policy, located at https://sellerden.ai/app/en/privacy-policy.
16.2. For users located in the European Economic Area (EEA), E-com solutions OÜ acts as the data controller responsible for processing personal data related to the Services.
Certain operational, technical, infrastructure, customer support, and artificial intelligence-related activities may be performed by third-party providers and processors acting on behalf of E-com solutions OÜ.
16.3. The Privacy Policy forms an integral part of these Terms and provides detailed information regarding:
16.4. The Company applies reasonable technical and organizational measures designed to protect User information.
16.1. International Data Transfers and Processing Location
16.1.1. The User acknowledges that providing the Services may require the transfer, storage, and processing of information in countries outside the European Economic Area (EEA).
Depending on the features used and technical requirements of the Services, User data may be processed in jurisdictions including, but not limited to: the Russian Federation; the United States; other countries where the Company's technology partners, infrastructure providers, or artificial intelligence providers operate.
Such processing may be necessary for:
16.1.2. Where required by applicable data protection laws, the Company applies appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized transfer mechanisms.
Additional information regarding data recipients, subprocessors, and applicable safeguards is available in the Privacy Policy.
16.1.3. By continuing to use the Services, the User acknowledges that such international transfers may occur as necessary for providing the Services.
16.1.4. By continuing to use the Services, you acknowledge and consent to the processing and transfer of data as described in these Terms and the Privacy Policy.
16.1.5. The Company does not knowingly collect personal information from children or intentionally provide Services directed toward children.
The Company reserves the right to suspend, restrict, or limit access to the Services, temporarily or permanently, if:
Where reasonably possible, the Company may provide notice before suspension. However, the Company may immediately restrict access without prior notice where necessary to prevent harm, security incidents, fraud, or misuse.
Suspension or restriction of access does not relieve the User from payment obligations already incurred.
18.1. The User may stop using the Services at any time. The User may terminate a subscription by disabling automatic renewal or following the cancellation procedures available through the Services.
The Company may terminate or suspend access to the Services if:
18.2. Upon termination:
Termination does not affect rights or obligations that arose before termination.
19.1. The Services provide immediate access to digital services, software functionality, AI processing capabilities, and online features. By purchasing a subscription, the User acknowledges that service delivery begins immediately after access is granted.
Subscription fees are generally non-refundable except where required by mandatory applicable law or where the Company voluntarily approves a refund request. Refund requests may be reviewed on a case-by-case basis. The Company may consider factors including:
19.2. Unused Credits, consumed AI processing resources, and used subscription benefits are not refundable.
19.3. Nothing in this Section limits mandatory consumer rights that cannot legally be excluded.
20.1. To the maximum extent permitted by applicable law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties and representations, whether express, implied, statutory, or otherwise, including but not limited to warranties of:
20.2. The Company does not warrant that:
20.3. The User understands that use of AI-powered tools involves inherent uncertainty and requires independent evaluation of results.
21.1. To the maximum extent permitted by applicable law, E-com solutions OÜ shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to: loss of profits; loss of revenue; loss of business opportunities; loss of expected savings; loss of data; loss of goodwill; reputational damage.
Such limitation applies regardless of whether the claim arises from: use or inability to use the Services; interruption or failure of the Services; errors or omissions; third-party services; AI-generated outputs; decisions made by the User.
21.2. The Company shall not be responsible for: commercial outcomes achieved by the User; decisions made based on information generated through the Services; actions taken by third-party marketplaces or platforms; account restrictions, penalties, or suspensions imposed by third parties.
21.3. Regardless of the legal basis of any claim, the total cumulative liability of E-com solutions OÜ arising out of or relating to these Terms, the Services, or the relationship between the User and the Company shall, in all circumstances, be limited to the amount actually paid by the User for the Services giving rise to the claim. In any event, the maximum aggregate liability of the Company shall not exceed the total amount of fees paid by the User to E-com solutions OÜ during the two (2) months immediately preceding the event giving rise to the claim.
If the User has not paid any fees for the Services, the Company's maximum liability shall not exceed EUR 100.
21.4. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under mandatory applicable law.
The User agrees to defend, indemnify, and hold harmless E-com solutions OÜ, its affiliates, directors, officers, employees, contractors, and partners from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from:
The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification.
The Company may update or modify these Terms from time to time.
Updated Terms become effective upon publication on the Services unless otherwise specified.
The User's continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
If the User does not agree with updated Terms, the User must stop using the Services.
These Terms and any relationship between the User and E-com solutions OÜ shall be governed by and interpreted in accordance with the laws of the Republic of Estonia. Mandatory consumer protection provisions applicable in the User's jurisdiction shall remain unaffected where required by applicable law.
The parties agree to make reasonable efforts to resolve any dispute through good-faith negotiations before initiating formal proceedings. If a dispute cannot be resolved amicably, it shall be submitted to the competent courts of Estonia, unless mandatory applicable law provides otherwise.
26.1. These Terms constitute the entire agreement between the User and the Company regarding the Services and replace any prior agreements or understandings relating to the same subject matter. If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
26.2. The Company's failure to enforce any right or provision shall not constitute a waiver of such right.
26.3. The User may not assign or transfer rights or obligations under these Terms without prior written consent from the Company.
26.4. The Company may assign these Terms or transfer its rights and obligations in connection with a merger, acquisition, restructuring, or transfer of business assets.
For questions, requests, or notices regarding these Terms, please contact:
E-com solutions OÜ
Registration Code: 16662128
VAT Number: EE102976469
Registered Office: Allika, Oandu küla, Lüganuse vald, Ida-Viru maakond, 42314, Estonia
Email: estonia.shop@mail.ee