❓ Unanswered question: what to do if Ozon support is silent?

More than 100 comments on average are sent daily to the official Ozon seller Telegram channel. Often, sellers who have almost given up hope of getting a thoughtful response from the marketplace's support team are writing. Sellers create requests, but more often than not, different managers respond, forcing sellers to repeatedly explain the essence of their problem.

If you regularly have organizational questions about working with Ozon, make friends with the Ozon assistant on the SellerDen AI service. It will become your personal AI assistant, working with the up-to-date knowledge base of the popular marketplace, analyzing a vast amount of information based on the latest version of GPT chat, and most importantly, it works 24/7, without holidays or weekends.

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