How We Saved 4 Hours a Day by Simply Enabling the Auto-Responder from SellerDen AI

We sell packaging on Wildberries — boxes, bags, zip-locks, etc. (https://www.wildberries.ru/seller/4338364#c304333162)

We have about 20 products, and previously, managers spent a lot of time responding to customer reviews. It's a routine task, but it cannot be ignored — reviews affect ratings and trust.

Recently, we connected the auto-responder from SellerDen AI — and it literally freed up 4 hours a day for us.

💬 All that’s needed is to set the communication style (Tone of Voice) once, and the AI responds to reviews on Wildberries by itself. Not just with templates, but with gratitude, details about the product, and even suggestions for related products. For example:

"Elena, thank you for your review of our 40x40x16 Cardboard Box! We are so glad that you liked it and were satisfied with the quality of the packaging and the boxes themselves. If you're looking for additional packing materials, we recommend checking out our BOPP bags with adhesive flap (item 304333163) or Courier bags (item 304326980), which could be a great addition to your purchase. Thank you for choosing our store! We’ll be happy to see you again!"

This is no longer just a response — it’s a mini native sale.

📌 As a result:

• We don’t need to spend hours on routine tasks — the AI does it all.
• Responses come quickly, and customers are happy.
• Sales have increased because every response is now an opportunity to offer something.

We were truly surprised at how easily and conveniently everything works. If you also spend time on reviews — just try SellerDen AI. It’s one of the easiest ways to automate sales and relieve your team.

👉 Try the AI review response tool